Delivery & Fulfillment Policy

Instant Digital Delivery: All Smart Medical Assistant services and subscription packages are digital services delivered instantly and automatically upon successful payment. Users will gain access to their subscribed features immediately through their account.

Medical Appointment Bookings: Upon booking a medical appointment, a confirmation is sent immediately via email . The service execution time is the specific slot selected by the user during the booking process.

Wallet Top-up: The user's electronic wallet balance is updated immediately once the payment is confirmed by the payment service provider.

Sales Receipt: An electronic receipt detailing the purchased service is sent to the user's registered email immediately after the transaction is completed.